Document Upload
Fields marked * are required.
Please upload documents to verify your identity and address. You can also use this form to submit supporting documents for a change to your account, such as a name or address update.
We weren't able to verify your identity or address automatically. This may be due to a mismatch in your details or limited data held by credit reference agencies. Uploading the documents below will allow us to complete your application.
Identity document
Choose the document you'd like to use:
- Passport - Must be current, valid, and signed. Please upload the personal details page showing your photo and signature.
Drag and drop file here, or click to select
JPG, PNG or PDF · Max 10MB per file
Files for upload:
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Proof of address
Please upload one of the following:
- Driving licence - Must be a full or provisional UK or Northern Ireland photocard licence, or a full old-style paper licence. Not acceptable if already used as your identity document above.
- UK bank or credit card statement - Must be dated within the last 3 months. Online statements accepted; ATM-produced statements are not. Must show your sort code, account number, and residential address.
- Mortgage statement - Must be dated within the last 12 months and show your residential address.
- Council tax or local authority benefits letter - Must be valid for the current period.
- Utility, landline, or internet bill - Must be dated within the last 3 months.
- Letter from a college or university - Must be dated within the last 12 months. Acceptable for current students only.
Drag and drop files here, or click to select
JPG, PNG or PDF · Max 10MB per file
Files for upload:
No files selected